Ashley Store in Montgomery, AL (2024)

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AL
Montgomery

Ashley Store

(334) 676-2656

2001 Eastern Blvd

Montgomery, AL, 36117

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Store hours

Open today: 10:00 AM - 08:00 PM

Monday 10:00 AM - 08:00 PM

Tuesday 10:00 AM - 08:00 PM

Wednesday 10:00 AM - 08:00 PM

Thursday 10:00 AM - 08:00 PM

Friday 10:00 AM - 08:00 PM

Saturday 10:00 AM - 08:00 PM

Sunday 12:00 PM - 06:00 PM

About Ashley

The Ashley Store in Montgomery, AL represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.

Store Details

The Ashley Store in Montgomery, AL is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!

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Ashley Store Montgomery, AL

What our customers say

4.6

(500 reviews)

80%

10%

FILTERStar Ratings

(396)

(35)

(6)

(7)

(51)

Rita Carter

Jun 27, 2024

Terrence was amazing! Smooth transaction, and accommodated our needs perfectly.

jerome adams

Jun 24, 2024

I had a great and professional experience on my visit on yesterday talking with Mr. Terrance the salesman at Ashley furniture. He was very knowledgeable and professional about the product that I wanted. He was delicated and took time in what I wanted. Very good job. 😀

Kelly Schermerhorn

Jun 16, 2024

Carol Ann was amazing. She greeted me, listened to what I was looking for, and showed me everything they had. She was patient, allowed me time to mak a selection I would be happy with, and showed me other items I would like for my next trip. Thank you Carol Ann for making me feel at home!

Yumicka Smith

Jun 10, 2024

The staff was really nice from the beginning to the end. Cudos to salesperson, Allison.

Mardi Skiersch

Jun 10, 2024

Wish there were more stars to give. Nick (Manager) and Alex (sales) were just amazing. No pushy sales exceptional knowledge and very easy to work with. Our purchase of a tempra pedicure mattress and adjustable base was easy and delivered early. I have more furniture to purchase and will certainly be using Ashley!

Miranda Slaughter

Jun 05, 2024

My experience at Ashley furniture was absolutely amazing! Terence made the selection process a very smooth and FUN one! Did I mention FUN?! He was hilarious and sooo knowledgeable. I'll definitely be coming back to this location. Alex, the manager at this location, is awesome and helpful as well!

Richard Thomas

Jun 04, 2024

Had a wonderful experience working with the team at Ashley. I couldn’t have asked for a more attentive group.

Lashonda Gordon

May 30, 2024

Allison was amazing. As soon as we entered, she welcomed us with a warm greeting and helped us find the furniture we saw online. She explained everything thoroughly and was very knowledgeable. Allison went above and beyond to make sure we were satisfied with our purchase. What a pleasant experience at Ashley's!

Rick Woodall

May 27, 2024

A.J. was our sales representative, she was very helpful with any questions that we had and with working within our budget. No pressure sales, helped us get the deal we wanted and worked through the paperwork. Another good experience at Ashley furniture in Prattville.

April Wabeke

May 27, 2024

AJ was an absolute pleasure to work with. I highly recommend her for advice and help.

Cameron Lyerly

May 27, 2024

Terence was great. Very personable and funny.

JENIFER BLAIR

May 22, 2024

We bought a recliner and Terrance was a great salesman. He explained everything very well!!! So when u go in ask for him u will not be disappointed!!!

Lori Woodard

May 16, 2024

I began my furniture search Labor Day 2023. My husband and I met Alex that day, who was actually an Asst Manager at that time. I had to wait to purchase but I told Alex I would be back. I didn’t get back until April 2024 and I met Leonard when I walked in the door. I started looking at couches again and Alex walked up and remembered me! I told him I would be back! I looked and looked but was still indecisive but I told Leonard and Alex I would be back again. I took my daughter back with me the first of May and only Alex was there. We finally decided on the exact same sectional I picked out in 2023! I talked with Alex at length about how each of the pieces I picked out would last over time and he was very honest. He actually told me the sectional I chose might start sagging some in 5 years. I mean, what Sales Manager tells you that??? Alex does, because he is as honest as they come! I still decided to purchase that one even with his revelation because that’s the one my family really loved. So if you want HONEST service and great prices, go see Leonard and Alex at the Ashley Store. It will be the best furniture purchase you make!I also want to say my very first couch set I purchased when I moved out of my own in 1987 was Ashley. That’s how much I love this furniture brand! Go shop at the Ashley Store in Montgomery, AL!

Cherie Sharp

May 14, 2024

Carole Ann was so warm and welcoming. She is very knowledgeable as well and made us feel at home.

Alfred

May 12, 2024

The salesperson was very professional.

Marlethia Lawrence

May 11, 2024

Absolutely wonderful experience with Terrence

Nathan Bury

May 11, 2024

Terrence was so nice literally took the time to work with us for 3 hours and his patience and attentiveness never wavered. His knowledge of all of the products and promotions were just incredible. If you shop here ask for Terrence. He is not pushy he gives you the room to make decisions that best suits your financial situation and needs. We absolutely love our experience ar ashley furniture. If I ever need anything else I will definitely be back. Go to the eastern blvd store where they have the magic. Thank you for making our house a home. We love you Terrence. Shout out to Ashley furniture.Domonique and Nathan Bury

jami sikes

May 07, 2024

I am very pleased with the customer service throughout my shopping experience. They were incredibly patient and went above and being to help me get the right sectional. I cannot wait for it to arrive.

Michael Everett

May 05, 2024

The people there were very knowledgeable, and was able to help us out with a mattress, miss Allison did a great job. Thanks

Cameron Clark

May 03, 2024

Terrance was great

Ernest Smith

May 03, 2024

Terrence did a good job price matching a sectional sofa for me. He probably spent over 2 hours on this transaction and his service was excellent. I will be back and look for Terrence as I fill up my new how with new furniture. Thanks for all your help Terrence, nice job sir!

Tim Johnson

Apr 30, 2024

Mr terry was amazing

Sweet Home

Apr 29, 2024

Terence made furniture shopping a breeze! The only difficult part was choosing which of the amazing sofas to purchase. Customer service was incredible, and we will absolutely be back!

lyvord swain

Apr 29, 2024

Hi quality sales lady

Kasthea Bullard

Apr 24, 2024

Terence was a very helpful and knowledgeable sale person.

Christi Millo

Apr 19, 2024

Just sharing that Ms. Danise at the Ashley store in Eastchase was very helpful, sweet, and not pushy at all. I told her I was just starting to look, and she showed me options and answered my questions. Nice, clean store and employees.

Kathy Crook

Apr 16, 2024

Excellent service

Toisha Holcombe

Apr 14, 2024

Terence had amazing customer service, I'd recommend coming and checking their supply of furniture.

Jennifer Trimble

Apr 14, 2024

"I recently visited Ashley Furniture store and was blown away by the exceptional service I received from Terrance and his store manager Alex. From the moment I walked in, the staff was incredibly attentive and knowledgeable. They went above and beyond to help me find the perfect pieces for my home, offering valuable suggestions and ensuring I was completely satisfied with my purchase. The level of professionalism and dedication to customer satisfaction was truly impressive. I highly recommend this store to anyone in need of quality furniture and outstanding service!"

Elise Harrison

Apr 13, 2024

Terence was an excellent personal shopper from start to finish! I even got in the massage chair to complete my paperwork!!

Michael Pettus

Apr 10, 2024

Tarea is an amazing salesperson. She’s so knowledgeable, attentive, well developed and very professional.

Miracle Palmer

Apr 09, 2024

The staff was kind and really helpful.

Richard Moreland

Mar 30, 2024

Richard had wonderful customer service! He listened to all of our questions and concerns. Took his time to show us everything on the show room floor. He definitely made us smile and laugh the entire time of our purchase. 5 star seriously! Would definitely recommend him to any one shopping for any home furniture and decor

Monica Kennedy

Mar 24, 2024

My first time purchasing with this store was excellent. I came here to shop with my daughter for a bedroom suite. The sales associate Quintravis was very professional and patient with us. He helped us good some great deals.

Andrea Carroll

Mar 21, 2024

Terrance gave me exceptional service and a comedy show while shopping for a recliner. He is hands down the best sales associate. I am very pleased with the quality of my purchase. Thanks again Terrance and keep up the good work!

Richetta Stanford

Mar 13, 2024

Trey did an amazing job showing me styles on the floor to match the chairs at my house! I would highly recommend him and Alex his manager who helped show us how the butterfly table worked. Very patient and courteous service!

Shelley Nutt

Mar 07, 2024

They were very helpful and friendly. Will tell my friends about it.

Charlotte Perry

Mar 05, 2024

Mr. Leonard was kind and patient. He answered all my questions and was very knowledgeable about the furniture. Awesome experience!

Nicole Smith

Mar 05, 2024

Mr. Terence Walker is a great salesman. He answered all our questions with a smile.

Brady Hilyer

Mar 05, 2024

Great experience for buying furniture. Terence is top notch!

Robert Holt

Mar 01, 2024

Pleasant professional experience.

Whitley Powell

Feb 27, 2024

Mr Terence Walker was very educated and helpful. He made me and my daughter feel comfortable and we are very grateful for that. She loved her snacks lol. He helped me make a decision on a very fine set. I can’t wait for it to be delivered to me. I will Recommend anyone to come shop with Terence at Ashley Homestore

Shon Davis

Feb 26, 2024

Very nice and professional staff. The salesman and manager went far beyond my expectations. I will definitely give them my business again!!

Mariah Murdock

Feb 18, 2024

I think Terence did a good job. He had good customer service and a good spirit.

Mary Chatman

Feb 11, 2024

My Saleswoman was very helpful and curious she even helped me with my grandson.

Kailan Buchanan

Feb 10, 2024

Customer service was excellent! If you are interested in getting furniture, highly recommend!Leonard & Shunda are the people to see!!!

Millie Graves

Feb 10, 2024

My overall shopping experience was positive. The sales representative was helpful and not overbearing, which allowed me to take my time in making my selections.

Jill Tippets (Realtor)

Feb 08, 2024

Leonard was patient and helped me find some great furniture! Thanks Leonard!

Reginald Stuart

Feb 04, 2024

Great service!

Caren McCrary

Feb 03, 2024

Leonard was absolutely fantastic about helping meet our needs for a completely new living room upgrade and scheduling the delivery. Answered all questions we had. Wonderful customer service! We are very happy!

Monica Riggins

Feb 03, 2024

I received excellent customer service from Dorothy and Shunda can't wait to get my furniture great professionalism at best!

Nisha

Feb 03, 2024

Ms.Dorothy was a big help came in she made it an easy process come in and see her for all your furniture needs. Ms.Shaunda was a big help as well both have great customers service.

Life With “Life With K” K

Feb 03, 2024

Dorothy was very nice and very helpful she made sure she helped us find the right bed !

Carlos Butler

Feb 03, 2024

I went there with my Wife and we had a fun time looking around at all the different furniture. Also the Staff there were extremely friendly, kind, polite and helpful with any questions I had.

lesliemicha

Feb 02, 2024

Leonard was very helpful!

Jackson Willis

Feb 02, 2024

Tarea did a great job assisting me in finding a dresser that I wanted. I appreciated all of her help & service.

Alexander Carr

Feb 02, 2024

Terrance was great, has great customer service. He was very helpful and informative. We will be back soon. Great place to get furniture 👍

Alan Ortega

Jan 30, 2024

Great team that helped me find the perfect furniture for my living room.

Annette Patterson

Jan 27, 2024

Great customer service, Alison very knowledgeable, professional, .understood our needs Thank You

Sharette bruner

Jan 25, 2024

She was great!!

GSU Tiger

Jan 23, 2024

The sales associate, Terence, was very friendly, knowledgeable, and helpful! He was able to answer my questions and concerns and make suggestions. He made sure to carefully explain things.

jjgmontgomery

Jan 17, 2024

OMG!!! I cannot begin to express my sincerest gratitude and appreciation for the customer service I received at the Ashley Homestore on the Eastern Blvd. Alex (Sales Manager) and Lashunda (CSR) went above and beyond to assist me ordering replacement parts for my bed. They were awesome!!! When I spoke with Alex over the phone he was super nice and very helpful. But he and LaShunda were 10x nicer when I met them in the store! I definitely recommend this store.

Nancy Johnson

Jan 15, 2024

Sales person was great

Melvetta Leach-Peck

Jan 07, 2024

Allison was great. She gave me some great deals and I got a lot.

Janet Johnson

Jan 07, 2024

Dorothy and Alex was awesome great personality wonderful wonderful salesman can’t say enough about there exceptional patient with us and advice on the purchase of our living and dining rooms furniture would give them ten stars if I couldThank you DorothyJimmie and Janet

Alex Baker

Jan 04, 2024

This is not my first time buying, nor will it be my last! Excellent quality at a wonderful price! The delivery team was awesome as well Luis made a sofa sleeper fit through a space I may have mismeasured 😅. Could not recommend enough!

Ryan Adair

Dec 28, 2023

AJ was very helpful and more than willing to help. We were able to find the chair that I wanted and she was very open and willing to offer a good price.

SHACORA JOHNSON

Dec 21, 2023

Tabatha was such a sweetheart and a HUGE help. I’m in love with my new picks. Ask for her when you stop in

Ryan Baker

Dec 21, 2023

From the beginning of the sale starting with Alex and Terrence and to the delivery team Luis and Uria it was the greatest experience I've had.Thank you Ashley Homestore

Sharity Scott

Dec 20, 2023

Our Sales Rep, Tabitha was very welcoming and professional. She addressed all our needs and we were extremely satisfied with our purchase and service.Thanks Tabitha!

Lorena Lopez

Dec 20, 2023

Greg was very helpful and patient. Amazing customer service! Thanks Greg.

Y L

Dec 20, 2023

Gregg, exceptional service. Ask for Greg when looking for new furniture at this location!

Earlene Ross

Dec 17, 2023

Tabitha was very helpful, had a great personality, smile and totally Knowledgeable about her Job. Truly a joy to be in her presence.

Shan Richardson

Dec 17, 2023

Aj was a great help to my family and I. Very very very helpful. She understood actually what we needed. She was very welcoming during these holiday times I know how it can be. Positive attitude.

Wesley Cunningham

Dec 17, 2023

Great Experience! AJ was the sales associate who we were talking to and working with. She was extremely helpful and knowledgeable about the furniture that we are looking for!

Tachi Nava

Dec 16, 2023

excellent friendly service to friendly

Casey Bush

Dec 16, 2023

AJ was very helpful. Did not find all features on product I was looking for but She researched everything she had. Also very friendly. Would like to be assisted by her again if and when I come back.

Chanelle Sinclair

Dec 16, 2023

I have had an impeccable experience with my most recent purchase from the sales associate Terrance to the store manager Alex sharing his recommendation to the deliverers both Chris and Alex who exemplified teamwork and last but not least Alberta who exemplified perfect communication skills and excellent customer service (I know it’s a run on sentence 🤣). I would definitely recommend you to shop with them. I felt welcomed, helped, heard and they even cared to follow up to ensure that my experience was pleasant. That’s a great staff; keep up the incredible work.

Jessica Horton

Dec 14, 2023

AJ @MontgomeryBlvd is Amazing!! She answered all of questions & was awesome!

Ronnie McDaniel SR.

Dec 13, 2023

Tabatha and lashunda if I could I'd give them a 10 great personalities great customer service if shopping at Ashley definitely see these two

Lakitta Jackson

Dec 12, 2023

Dorothy was amazing !! And a great help !

See Also

Ashley Store in Dothan, AL

I went in with my mother who had already gone in and looked for some pieces of furniture. The guy that helped was very pleasant... at first. My mother did have a list of things she wanted and didn't want in her furniture and his frustrations became very apparent the longer we looked and ultimately ended with him telling her, "Well you have to give me something. You don't want this, this, and this but you do want this, this, and this. You're not being very reasonable." I had had it. NO ONE is going to speak to a customer that way- let alone my mother in front of me. I was very quick to tell him that if she was going to be spending X amount of money on furniture, she has every right to like what she gets. Will NOT be shopping here when I need furniture in the future. Will visit the Outlet- THEY were very pleasant!

Brooklyn Alonso

Mar 28, 2022

Please do not purchase from this company!! They lie about what all the warranty covers and lie about your delivery date. They had us sign an illegal contract with a delivery date 27 years away. They emailed us claiming they would issue us a refund but still tried to deliver the furniture to us. They ignored our emails and still tried to show up without an appointment!

Stephenie Szumny

Feb 10, 2022

Jordyn was incredibly charming and knowledgable. We were welcomed so warmly and helped through the process of purchasing our premium mattress. She was so patient with all our questions, and bed softness hopping around the floor. It was a very pleasant shopping experience.

TAPPS Davis (Earvetta)

Feb 09, 2022

My daughter and I was shopping for a sofa and love seat.We went to Montgomery Over stock. They had some nice sets. I told her before she bought any to shop around. We went Ashley. Found the exact sofa and love seat at a much higher price. Same brand names. If Montgomery Over Stodk can sell the same items at a lesser price I would rather purchase from Montgomery Over Stock. Also they offered 90 days same as cash. Don't get me wrong I shop Ashley mostly for the home decor. I do go to Ashley Scratched and Dent sometimes you can find some good bargains. Also in Dothan the Rescue Mission carry Ashley Scratched and Dent, the price to me are rather high. There's also on the East side of Dothan Resuce Mission they carry Ashley Scratched and Dent. Can be pricey

Anthony Hepburn

Dec 18, 2021

My fiancé purchased a bench in July for $650 and was told that it would be delivered in 6 weeks. By the beginning of October it still wasn’t here so she called a refund and was told by the store manager that she would receive a check in the amount listed. He stated that the check would be sent in the next 2 weeks, by the end of the month nothing came. When my fiancé called back the first week of November, the store manager told her that didn’t put the refund in because “he thought” she had changed her mind and still wanted the bench. So he stated that he would put the refund in “this time” and waits couple weeks for a check in the mail. December 10th, she called the store and requested the store manager but was told he was to busy to speak in the phone. December 11th, my fiancé, my mother and myself go to the store and request the store manager to discuss the situation, by the end of the conversation he claims that he is not sure why the check was processed and that he just submitted the refund and that it would in the mail in 7 days. Today in December 18, and still no refund.

Katelyn Lacy

Aug 25, 2021

My mattress ETA was pushed back twice (I understand that this wasn’t a store issue, but a manufacturing issue) the problem was the manager Emitt not returning calls, answering the phone or updating me. I called for three weeks straight and was given the run around the entire three weeks! I even got a change to speak with Emitt twice and he promised a called back but never called back. He would not grant me a refund as I asked. He kept prolonging the time until I had to drive three hours to the store and ask for a refund in person. I would not recommend anyone to shop here. My sales person was nice but the manger and customer service staff does not give good customer service!

LaSonya Salter

Aug 23, 2021

super nice BEAUTIFUL FURNITURE

Christopher Black

Aug 03, 2021

The manager and staff at this location need to be reprimanded or simply fired. I bought a coffee table set at the Outlet location at Eastchase. The salesman at the outlet told me the item would be available for pickup at the store on Eastern Blvd. the next day at 10. Following instructions, I showed up with my paperwork to pickup my item. I waited in the parking lot until they opened at 10. The manager showed up and literally yelled at me for waiting in the parking lot. I received my item which was in fine shape, but honestly as a paying customer I do not deserve disrespectful treatment when all I was doing was following instructions to pick up my item.

Laurie Houlditch

Jul 26, 2021

Sales representative was knowledgeable and gave us the Internet price on a table and chairs for a college apartment. Everyone was nice.

alesha dacus

Jul 26, 2021

NEVER WILL SHOP HERE AGAIN. THIS IS SO RIDICULOUS. I ORDERED IN MARCH. WAS PROMISED FURNITURE WOULD BE HERE IN MAY THEN JUNE THEN JULY15th THEN JULY 20th NOW AUG 10th. Do yourself A FAVOR A JUST GO TO Rooms to go! I also asked for the owner to give me a call and never got a response. EVERY TIME YOU CALL EVERYONE IS SAYING, IM SORRY, IM SORRY BUT I STILL HAVE TO BED. 😡😡😡

Jeremy McClellan

Jul 21, 2021

By far the worst customer service I have ever experienced. After not being able to get the furniture we were promised. I asked for a refund I have been lied to by the management in the Montgomery location. I was told I was receiving a refund 22 days ago. I talked to Emmet, the manager, 14 days ago and he told me he was checking on the status of the check. I didn’t hear back from him until after multiple messages for him to call me back. I went in the store, and of corse he was off. I talked to the assistant manager and he said that it hasn’t been processed and he couldn’t do anything about it. Assistant manager said Emmet would be in contact with me when he returned to work Friday. The assistant manager said he would make sure I heard from Emmet, but I never heard from him. I called Emmet today at day 22 and he told me he thought it had been handled by his boss and he would check on status and call me before closing at 8. At 745 I called him and of corse he acted like he was just about to call me. Needless to say, I believe they are crooks. They are being very shady with our refund.

Heather Lambert

Jul 05, 2021

Loved going here to get our new couch! It was quick and easy. Jordan was wonderful and took care of us so well she went above and beyond to make sure we got everything we wanted and needed!

Donna D

May 25, 2021

This is a very large Ashley's with a very large selection to choose from.

Nia Nailed Me

May 24, 2021

Ordered my furniture in March and here it is May and they haven’t even gave me a date on when my furniture will be here . I WILL NEVER RECOMMEND ANYONE TO ASHLEY FURNITURE ! if I could give zero stars I would. . I don’t even want the furniture I need my money back because this is beyond ridiculous.Update : June 18th has come and gone , still no furniture . They told me my date had been pushed back another 2 weeks so I will be back then .

Teshawna Hodges

May 21, 2021

Ashley home store has great customer service. Mrs. Alberta took great care of us when we had a problem when our furniture was delivered. She made sure it was immediately corrected and was so nice. That alone will make me continue to shop with them.

Michelle Deva

May 16, 2021

I had Nathan as my sales rep he was very nice & kind. I gave him a hard time and he was still a gentlemen. He took his time to show me everything I was asking aboutI think I got a great deal.

Angela Rogers

Apr 21, 2021

Good customer service

Mzmatt 17

Apr 05, 2021

Bed finally arrived and its Beautiful delivery date was made, guys came ahead of time quickly put it together. Only thing I hate most is to look at a beautiful bed with cheap wood bed rails so i have to still spend money ugh

Myla Lewis

Mar 27, 2021

Joseph at Ashley Homestore did a phenomenal job. He was very professional and well spoken. Mr. Joseph was knowledgeable and was able to answer every question I had. He was also able to ask me questions to narrow my wants to fit my furniture needs. I would definitely recommend that if your in need of furniture, ask for Joseph. I left a satisfied customer and the other staff members were friendly and welcoming as well. I can truly say I didn’t mind leaving my money behind.

Allen (RV Traveler)

Mar 13, 2021

Very good selection of sofas. Very nice folks.

pretressia gipson

Mar 13, 2021

Ashley's Furniture Store was the 8th store I had been in that day. Joseph was my sales person. He helped me figure out which sofa set was best for my living space. He was polite and very attentive to what I needed.

Madison Bayman

Mar 13, 2021

Joseph was alsome. Very helpful and not to pushy. Would definitely use him again.

Allison Miller

Mar 02, 2021

I purchased 4 barstools from Ashley Home-store Outlet in Montgomery. Two of the stools were in stock and two were on back order. This meant another trip to Montgomery since I do not live there. As my luck would have it, the delivery date changed a time or two since Covid-19 is affecting shipping and delivery of many items around our country. But the friendly staff at Ashley Outlet kept me informed through phone calls/texts so that my next trip to Montgomery would not be in vain.Thank you Ashley Furniture-I love my new furniture!

Marva Eaton

Feb 05, 2021

Good customer service from brittany and management. Friendly, knowledgeable, and willing to assist me .

Bryant Evans

Jan 26, 2021

This store has a little bit of everything. With all the sales and promotions they run, everything is at a very reasonable and affordable price. With Covid, things are a little tight right now, but that is expected with any store. However, the customer service more than makes up for this fact. The management will do anything and everything to help you any way they can.

Shermanetta Carter

Jan 21, 2021

Recently purchased a mattress full of bugs. After exchanging several phone calls and emails with Nick and Nathan I'm stuck with an infested bug nest, I waited 2 months for. Very disappointed, I will not recommend this store or staff to anyone.

flo smyth

Dec 04, 2020

In early September 2020 I made a purchase of 3 pieces of furniture from a very respectful helpful & kind salesperson, Joe Harris. I cannot say enough about what a pleasure it was working with him, afterwards when he handed me off to the front desk, these employees were as equally helpful & kind. But unfortunately things did not turn out so well...at the time of my purchase Joe informed me of the extended delivery times bc of the times we are living in 2020, this was ok by me, yes I would like my furniture sooner than later but I would be patience. I was thrilled when I was told my recliner was going to be delivered on Nov 6th but disappointed that my sofa had been pushed out until further into Nov. The recliner was delivered & damaged during delivery, the men did not want to put it back on the truck, insisted on leaving it, took pic's & promised someone would be contacting me for a replacement. I took pic's myself & made a few calls to speak with the manager Emmitt (no returned calls were made back to me) I personally made a visit to the store spoke with him & was promised that someone from another dept...repairs...(oh no I did not purchase a new chair for it to be repaired) would be contacting me. Several phones were made from me during the next few wks bc no one from Ashley's was contacting me with a solution to my damaged chair. Finally frustrated (& disappointed bc I really wanted the style of pieces that I purchased) I called Ashley said I wanted them to PLEASE pick up the damaged chair & cancel my order altogether, this was when I was informed that another chair had been ordered but it would be a few more weeks before delivery...no one called & informed me of this !!! Sorry I said I understand this year of 2020 has been hard on orders sales & staff in the furniture world, I'm not blaming anyone it just is what it is..I will purchase again from Ashley's but I just want to cancel my order at this time, Emmitt was nice said "ok we will just shake hands & move forward. Well now there is still the problem of a damaged recliner in my home that needs to be picked up. I was informed that was for another dept and they would be contacting me but everyone in delivery & pick up was slammed ! Fast forward to now,Tuesday evening of this wk after work I called once again to see when the chair could be picked up bc at this point the damaged chair has been in my home for 4 wks, Emmitt was out of the store home caring for a sick family member so I was placed on the phone with another manager by the name "Nick" he seemed helpful at first he said he was going to place me on hold call Emmitt at home & see what the status was on my situation, he has me on hold for SEVERAL min.'s bc he started helping another customer within the store (I finally hung up & called back to see what was the problem,had we been disconnected?) I explained to him I needed this chair out of my way now bc I had already purchased furniture from another store, it was in my home & this chair was in my way....no problem he would have someone to contact me,3 days later a woman by the name "Merrily" (something like this) calls me from Ashley's Outlet store (an outlet store ?) THIS IS WHERE IT GETS UNBELIEVABLE....she called to sch someone from repairs to come out & look at the chair I said there was a misunderstanding someone needed to pick the chair up she said NO there is an order in how this was done, after inspected then it would be sch for pick up, I said NO I have lost my patience with this and explained what both mangers have been saying and she said SHE DID NOT BELIEVE ME, I said are you calling me a liar, she then raised her voice at me (did not yell) & continue to talk over me..moments later Nick called me & continue to talk to me in this SAME manner and said that it was me that was saying something different than what I said earlier in the wk..I have been saying the same thing to anyone that would listen for 4wks plz pick up the chair ! The sad part of all this is that Joe Harris missed out on his payck all while everyone else is still getting theirs !

Brainard Suttles

Nov 29, 2020

They needed to retrain the staff so all of them know how to sell the product not to cheap or surprise the customer with there ridiculous prices suppose to be a black Friday price

Roger Rodgers

Nov 21, 2020

Purchased a mattress and dinette set from here a little over a week ago ..i was told that i would get a call in a day or two for delivery and setup ..my wife called today we where told it would be 6 weeks or more to get delivery of the furniture we already paid for .. when she asked about a refund she was told there would be a $500.00 or 25% restocking fee for furniture they don't actually have .. and then said they would call us back later with a refund amount..

Liz

Nov 19, 2020

Three different table sets from website.. neither in stocks nor able to order

Kamesha Aaron

Nov 10, 2020

Joseph was so friendly & helpful! Really great salesperson, very knowledgeable of products & pricing on sales floor.

Audriana Murphy

Oct 15, 2020

Chris was AMAZING !! He took his time and made sure all our expectations were exceeded. He was the nicest customer service agent in the store and made us feel welcomed the moment we entered the door.

Timothy Owens

Sep 24, 2020

Great service. On time pickup. No hassle salesman, just showed me exactly what I asked for without upscale pressure. Great experience all the way from ordering to loading.

Jackie Morgan

Sep 23, 2020

This is Mrs. Jackie, and I loved the Ashley Home Outlet experience! From the moment I came in I loved the way the reps greeted me and made me feel like I was back on the eastern blvd Ashley Store. They rep that helped me the most with my whole experience was Derek James! He is amazing and k owns slot about product knowledge. He gave me my space to shop and also was the most helpful when it was I actually found what I was looking for! We bought a tempur-pedic mattress, which a big purchase, but he made it so convenient for me and my mother. I would advise anybody to go to the Ashley Outlet but ask for Derek James, he will REALLY take care of you!

Alicia Harrison

Sep 17, 2020

Put a living room set on layaway paid about half through my account, the rest I was going to pay in cash. Before I could do that I was told weeks after the last piece was set and the item was discontinued. Was told I could not get my money back but I could get store credit which I do not want. I have tried to reach the corporate office with no help or no response.

Sharon Williams

Aug 30, 2020

Because they didn't wait on me and they pass by me like I wasn't nothing.

Cassandra Robinson

Aug 27, 2020

Very Nice .

M. Rosales

Jul 22, 2020

We are so happy that we were able to get this accomplished for my mom! Joe was a KING among men and was very patient with our crazy family and our situation. Amazing service, good deal, and best of all honesty and transparency. We were able to get my mom both what she wanted and, more importantly, what she needed.

Tay sleps

Jul 01, 2020

Joseph Harris is an amazing sales representative. With no pressure-he guided me through the process of a great purchase.

Arliss Williams

Jun 24, 2020

I had an awesome experience working with Joe Harris!!! Definitely a satisfied customer today!!!!

Kenneth Wallace

Jun 23, 2020

The workers was very nice right now I just can't afford the price for the mattress as soon as I can I might look them back up

Tinia Fitzmorris

Jun 09, 2020

We were trying to fill an immediate need and had visited several other furniture stores. Due to the COVID-19, all stores we very limited on inventory. By the time we visited this store we cut straight to the chase of not even looking until we knew what was available to us to fill the immediate need. Chris Nix went above and beyond to ensure our time was not wasted looking at furniture that wouldn't be in stock or available until Sept. We didn't have to settle for anything less than what we loved, stayed in budget and left Ashley feeling relieved to have fulfilled our need.Chis Nix was incredible. If you are ever in this area and need of a great salesperson with integrity please go see Chris.Again, Chris, we can't thank you enough for making sure we left my lil brother set for the next stage of his life.

Sir Delwin

Jun 07, 2020

Christopher Nix did a great job helping me with my furniture purchase......GREAT JOB CHRIS!!!!

quiana carter

Jun 06, 2020

Nathan is a wonderful sales person. Nick is an awesome manager. I was able to communicate exactly what I needed prior to coming and worked it all out in the store in less than 30 minutes. Awesome service!!! I will definitely be back for another purchase.Mrs Alberta is the best! She took care of me and was very nice and friendly. Great customer service

Christie Sawyer

Jun 04, 2020

I have not received my order at this time however Allison co*ckrill got my order complete and saved me some $$$. Cannot wait to receive my merchandise. Very friendly service

Michelle McKenzie

Jun 04, 2020

Great selection of furniture. Great Memorial Day sale. The salesman Chris was very knowledgeable, honest, and patient. I would recommend that my friends go here to get furniture.

Mariel McDonald

Jun 02, 2020

I had an idea of what I wanted for a dresser and Alex helped me quickly by locating the perfect piece I needed. A great help and friendly guy.

larry griffin

Jun 02, 2020

If you live in the Montgomery area and looking to purchase furniture. Check out Ashley furniture, and ask for Christopher Nix . He helped us from the time we enter the store, and gave us a great deal on our kitchen table and livingroom suit. We will most definitely be back! Thanks Christopher 🙂

LaTashia Thrasher

May 29, 2020

I had an issue with a piece of my furniture not arriving and couldn't contact anyone via telephone. I went into the store and met an ANGEL by the name of Ms. Alberta. She took care of EVERYTHING from that moment on. Ms. Alberta located my item & contacted me within the hour (as promised) to inform me when it would arrive to the store (Monday), called me to let me know it had arrived & made sure it was delivered during my availability (Thursday), to make it better she even called after the delivery (Today) to make sure I received it and everything was ok. I walked in the store upset and ready to part ways with this company but THANKS to Ms. Alberta I'll be a repeat customer. Go see her....SHE ROCKS!!!

Jacob Burke

May 28, 2020

Honestly, I don’t know how you could ask for a better salesman than Joshua. He was super knowledgeable and helpful. He also was not pushy about his product. He took me as an individual into account and focused on the items that would fit my style and budget. He connected with me as an individual and accompanied me throughout the experience. I will be returning in the future due to the warm hospitable environment he was able to offer me.

chris fraley

May 27, 2020

My experience was wonderful. Chris was a big help and very patient about what I wanted. Thank you to all the staff. Very friendly.

Luckie R

May 25, 2020

We went to several places to look for a living room set and we found it there thanks to Joshua Jones! He was very helpful and knowledgeable about the item! Definitely shopping there in the future!

Constance Wilkerson

May 25, 2020

I had a wonderful experience with my salesman Stefan

Melissa FoFissa

May 25, 2020

Store has a good selection at good prices. Allison, the sales rep who helped us was very friendly and knowledgeable.

Olivia Collins

May 24, 2020

Joe showed great customer service got us in and out. Best furniture buying experience no pressure

Allyssa Zaleski

May 23, 2020

Joshua was extremely helpful and helped me completely furnish my new place. Great store, great customer service

Lauren Blanding

May 22, 2020

Stefan provides excellent customer service and made sure that I left the store with a good deal. I will be sure to return to this Ashley Furniture location for all further needs!

Marcella Scott

May 22, 2020

Josh our salesmen was absolutely amazing. He was patient, knowledgeable and kind. A true pleasure to have him servicing us.

Chavaltae Brundidge

May 20, 2020

Joseph was amazing. He was very patient with me, as I was very indecisive. He did not make me feel rushed or pressured to purchase. He answered all my questions (all 100 of them) with a smile. He ensured that I got what I wanted and left satisfied. Thanks Joseph!

Yolanda W

May 19, 2020

Joseph was a very great salesman. He made sure that I was well taken care of and went above and beyond to ensure that I was very happy.

Katrice Frazier

May 19, 2020

Joseph Harris was superb in his customer service skills. He was adequate, fast yet very efficient in my needs. He has a wonderful disposition about himself, and he was greatly appreciated. Joseph is most definitely an asset to your company.

Carmen Gray

May 18, 2020

Joshua took several hours to help my husband and I as we picked out furniture for our den . He had a great personality and hope to work with him again. We will be back to Ashley furniture 😊

Silva Burton

May 17, 2020

Mr Joe Harris was a pleasure an great help in assisting us with our bedroom choices!! Thanks

krystal adams

May 17, 2020

Thanks Alex, for being professional and knowledgeable of your job. Thanks for the price match and delivery. You made my purchase go pretty smoothly. I will definitely shop with you guys again!!!

Tina Pettway

May 16, 2020

Great customer service!! Quality product..Thank you Mr.Joe Harris

Chiquita Lee

May 16, 2020

I visited the store and was very pleased with the customer service I received from Mr. Joseph "Joe" Harris. He was very professional and patient. His first objective was to make sure that I was happy with the product and just not trying to make a quick sale. I highly recommend him when you visit this store.

Tiffany Thomas

May 15, 2020

Nathan was very polite and very helpful. I can see myself continuing been a customer due to him making me feel very welcoming.

BRITTANY THOMAS

May 15, 2020

I LOVE NATHAN. HE IS AWESOME. I NEVER FELT NEGLECTED ONCE. HE HELPED EVERY STEP OF THE WAY. HIS CUSTOMER SERVICE IS PHENOMENAL. HE WILL ALWAYS GET MY SERVICE. WILL BE REFERRING HIM TO MY FAMILY AS WELL. KEEP NATHAN ON ASHLEY FURNITURES TEAM. FYI HE DESERVE A RAISE ☺️☺️.THANKS NATHAN

Gwen McKinney

May 15, 2020

Josh..Excellent service willing to work with you great smile, professional and great personality!

Chelsea Hill

May 15, 2020

Absolutely loved my experience here! Joshua Jones was extremely helpful! I am completely new to the whole ordeal, and he definitely took care of me. I would refer him and the store to anyone. The entire store is beautiful, with a style for everyone!

Kimberly Williams-Barnes (Kb)

May 14, 2020

If you live in the Montgomery are the surrounding area and looking to purchase furniture. Check Ashley out, and ask for Joe Harris. He helped us from the time we enter the store, and gave us a great deal on our bedroom suit. We will most definitely be back! Thanks Joe 🙂

Person Happiness

May 09, 2020

Hands down!!! When I say Joshua Jones has the best customer service with NO QUESTIONS ASK!!!! Y’all better shop with him!!!!

Alana Hall

May 09, 2020

The staff here are very knowledgeable about their product, and their salesmen skills are top notch (so be careful). Joshua Jones was the salesman who assisted me with my purchases. I came in to buy a sofa and left with a sleeper sofa and beautiful bedroom set! Everyone was extremely friendly and gave honest opinions concerning the furniture quality. Great place, great shopping experience...

marco pendarvis

Apr 06, 2020

Very nice furniture at a decent price.

Shahari Pierce

Mar 10, 2020

Very nice items overall. I wish there was a larger color selection and uniqueness of furniture to choose from.

Aisha DeJarnett

Mar 08, 2020

Staff was very helpful.

Mark Jenkins

Feb 28, 2020

Went in looking for some things and was approached by a gentleman who said his name was Nick. When I told him what I was looking for, he said he was going to look on the computer for items for me and would be right back. He never came back. Instead, he sent over someone who was there less than a week and said he’d help look with me because he needed to familiarize himself with the store since he was new to this location, proceeded to tell me I’d find it cheaper in the clearance section in the Prattville store (where he was moved from), then he disappeared and I never saw him again. This store is new to our market and I was shunned by two salesmen within 15 minutes. Not good at all.

Pat Mason

Feb 11, 2020

Nice furniture store

Pha Icenhower

Feb 08, 2020

I love this place. So many beautiful things. With so many choices, the most difficult part is making a decision what to get. Nathan is the absolute BEST sales person ever! He’s so helpful, knowledgeable and patient, not in the least high pressure. Be sure to ask for him when you go in. He will treat you right.

Kristin Casey

Feb 04, 2020

I wasn't going to post but I feel the need ..I was in this store because of great reviews ,& Prattville location is horrible as well, last Wednesday I was in the store to shop for my lake house & The Manager Brandon introduce himself and after about 10 min he was involved with Amanda which I believe works here as well, I kept trying to get attention and they was so involved till I went on looking I can't believe the Atmosphere the ladies in the office was cordial only to find out that he's not even the Manager who lies to a potential buyer !!! Nobody should be treated poorly when we are paying customers Rude!!!

Mary Johnson

Jan 26, 2020

Very good customer service from Allison

Pat Mason

Jan 11, 2020

Nice place to buy furniture

David L.

Dec 20, 2019

Christopher & Melinda were awesome! Even helped us get our recliner next day even though no deliveries were originally open! Thanks!

Kia Lopez

Dec 19, 2019

Chris Holmes& Melinda offered excellent customer service. Great deal on their best seller recliner. Merry Christmas to us!

starr jackson

Dec 17, 2019

I had the pleasure this morning shopping with Tommy Davis and Amanda Richard. They made me feel very comfortable and Mr Davis was patient with me as I kept changing my mind. Amanda was cool and understood what I meant when I said I needed something with a pop of color. These two will not steer you wrong and will make you feel welcomed and comfortable while shopping.

Richard Law

Nov 30, 2019

Great customer service! Very clean and nice setup of furniture and mattresses.

david McCullough

Nov 29, 2019

Christopher, Nick and Melinda helped us find the living room furniture we wanted at an amazing price point. After a long black Friday, they went above and beyond to provide great customer service. I would highly recommend this location!

Yukta Patel

Nov 24, 2019

I did not have a good experience at this stor. Even though we found the product we loved and wanted it was a struggle actually getting it. I asked them before I bought the item when I would be getting it and they said between November 16-22. I called them to ask about when it would be delivered they said the 29th probably. I asked if it had arrived at the store so I could pick it up they said it did not come I yet which did not make sense because why would they try to set up a delivery date if it wasn’t in yet. I called again on the 23 of November and they said it was supposed to already have arrived on the 22nd. I also asked about canceling it because it seemed like they were playing games but they said they would charge $39 for cancellation. The customer service was bad, whenever I called they were not helpful and do not seem to know what they were talking about. Now I have to go and pick it up myself at the warehouse during hours that don’t really work for me since I need the product and they don’t have any delivery openings.

Emori Brooke Byrd

Nov 23, 2019

I had the MOST AMAZING furniture buying experience at Ashley HomeStore Montgomery with Sales Specialist, Allison co*ckrill. She was super attentive to my needs, addressed all questions and concerns about protection plans, and gave tips on how to protect my furniture while living with my pet yorkie. She never left my side until I made the perfect selection for my living room. Allison is SUPER polite, knowledgeable, extremely patient, and just an all around friendly "people person". I do not think I've ever had such an experience at a home gallery store such as the one I had yesterday with Allison. Looking for quality, signature home furniture that will compliment your home? Stop by Ashley HomeStore in Montgomery, AL and ASK for Allison!

Natasha Simmons

Nov 23, 2019

Enjoyed the environment, and sale assistant was great and helpful. He helped my mother decide on a sofa.

Mekaela Woods

Nov 21, 2019

Joe was very knowledgeable, polite, and helpful. We finally got the perfect couch for our home with his help ! Definitely will be back !

Raychell Crawford

Nov 19, 2019

So today I visited the Ashley store in montgomery, Mr JOE HARRIS did an awesome job with helping me find my kitchen table set, he even helped me coordinate with my living room furniture. So please stop an shop with Ashley Furniture.

Tay Tucker

Nov 17, 2019

Joe gave us excellent customer service from the second we walked through the door, he is honest, professional and gave us a great price on our beautiful couch! Definitely recommend coming here. We will definitely be returning!

Mattie Pettway

Nov 14, 2019

I visited this location on two occasions with my mother. Initially we went in just to browse as she had relocated from New Jersey and needed to furnish an entire home. We were warmly greeted by Chris with a welcoming smile and he was eager to assist. He allowed us to browse the store only checking in periodically. We left that evening to return a couple of weeks later.On our second trip we were welcomed by Allison, who was just as nice, but we waited for Chris. We were taken aback by his professionalism and wanted to work with him. We are so pleased that we took the time to wait. He took care of my mother and I, making sure we understood every process and cost. He was patient with questions and knowledgeable with answers. Thank you. He eased our minds and helped my mother to furnish her entire home.The customer service was second to none. We could tell he loves what he does and he does it well. Thanks again! When it was time to finalize the purchase Annie was just as wonderful. She made the process easy and again explained thoroughly the costs.Thank you Chris, Annie,and the entire Ashley Homestore for giving my mom and I a beautiful experience.Jean and Mattie Pettway

silas bonner

Nov 09, 2019

Extremely helpful people but did not have what I wanted

Lindrix Cooper

Nov 08, 2019

This person has very helpful nice personality Melinda

Andrew Walker

Oct 19, 2019

I just want to thank Ashley furniture store for Melinda who took good care of me. Very professional service and her services are second to none. WHEN I GOT TO THE STORE CHRIS TOOK IT FROM THERE. THANKS YOU FOR YOUR SERVICE

Mekie Grant

Oct 12, 2019

I was in the market for a new sectional. I went online and saw one on Ashley’s website that I loved. So, I decided to visit the local store on Eastern Blvd. I was greeted immediately by a salesperson by the name of Christopher Holmes. He was so professional and assisted me with such a high quality of customer service. Not only did I get the sectional that I wanted, he was also able to match the discounted, lower price online. I highly recommend this particular Ashley store and sales associate.

A D

Oct 04, 2019

Angel was completely amazing and helped to find exactly what I was looking for. Her customer service was excellent and really inviting to return and shop again.

Jhun Smith

Oct 04, 2019

Chris was awesome! Chris is indeed a WINNER! Oh I am Chris lol!

Marcia Seals

Oct 01, 2019

Allison was my sales associate. She was so helpful in helping me pick a recliner and TV stand for my home. Great experience!

Mike S

Sep 29, 2019

Great selection

Roschell Brooks

Sep 29, 2019

This is the best store ever and Ms. Allison is such a sweet and helpful lady. If anyone is looking for furniture, and people with great personalities this is the store you should visit

Idorenyin Usen

Sep 28, 2019

Courtney Angie, and Aaron was a very big help and made the impossible.Possible.Shop with Ashley’s furniture when you need assistance with your home needs😍😍😍

Tanna Davis

Sep 28, 2019

The Ashley Home Furniture Store in montgomery Alabama is great. My salesperson, Joe was fabulous. He was helpful, personable and knew his furniture well. The financial ladies Melinda and Angie were equally as helpful.. if you're not smiling when you come in the store you will be when you leave with these three helping you!! Kudos Ashley Furniture for a good experience!!

David Norman

Sep 28, 2019

Ms. Allison treated me so well yesterday when I went into Ashley Furniture on Eastern Boulevard in Montgomery, AL. She went above and beyond to help me find a new bed and mattress set. She took the time to even go grab me two bottles of water when I was dying of thirst from the 100 degree heat outside. She was very personable and listened to everything I was looking for. She met me head on with some great sale prices and I am going back in this morning to purchase my bed and mattress set. Way to go, Allison! I also want to commend the manager on duty, Nick, too. He was also very personable, listened to what I presented them, and had a good rapport with Allison. Thank you for meeting my needs, guys.

Jaylen Wallington

Sep 28, 2019

Mrs. Allison is such a good person, I felt like family as soon as I walked into the store. She got us exactly what we wanted at the exact price we needed. Definitely go ask for Mrs. Allison if you need anything for your house.

Nisah Simma

Sep 24, 2019

Tommy was Fabulous at Ashley’s home store in Montgomery...

Audrey Jones

Sep 24, 2019

It was a pleasure meeting Angel!!! She was very professional and very informative!!!! I'm very excited about my purchase!!!

100 Real

Sep 09, 2019

I wish that I could give it less than one star. The customer service was HORRIBLE. The sales reps Chris Holmes, asst manager Joe Harris, and a female rep never got up to offer assistance. They were all sitting down ok n the furniture on social media. There was a sweet african American young lady over financing that offered assistance. When the asst manager was called over he was rude and spoke as if I couldn't afford anything without even asking. I will never recommend this store or return.

April Cooper

Sep 06, 2019

I had the pleasure of working primarily with Angel. She was amazing and such a pleasure to work with. She made what could’ve been stressful situation seem so effortless. I had a very large order and she handled it like a true professional. She went above and beyond to make sure I had everything I needed. I would also like give a huge kudos to Miranda, Nick, and Muhammad for their exceptional customer service!

Danny Hidalgo

Aug 31, 2019

Got the wrong mattress but the owner helped me get the correct and original order replaced. Awesome!!

yolanda Mcqueen Yo

Aug 26, 2019

Great service

I vibe too much

Aug 24, 2019

Mr. Tommy was an amazing salesman. He very patient and attentive to my needs. I was able to find exactly what I was looking for. Thanks for everything. Tour entire staff is awesome!!!

Destinee George

Aug 23, 2019

Angel went absolutely above and beyond in getting me my dream sectional! She handled everything like a breeze and I got the most incredible price with no hassle. I am sooo happy with it all and I can’t wait to furnish my next room with the help of Angel!

James Parham

Aug 14, 2019

Joe was our salesman and did an outstanding job. He went above and beyond to make sure we got exactly what we wanted within our budget. Great furniture and great service.👍🏻👍🏻

Teresa M. Knight

Aug 13, 2019

Andre Williams

Just 1 Man

Aug 12, 2019

This location has some weird furniture. The bedroom furniture has come down a lot since we bought our mahogany furniture 6 years ago. Now most of it is a bright grey silver color and it looks awful. The also didn't have a interesting selection of recliners. Very basic and boring. The dining room sets where boring and they were overpriced for just 4 or chairs. Very disappointed

Valtoria Jackson

Aug 06, 2019

Joe Harris was patient and knowledgeable Great service

Andrew Sharpe

Aug 03, 2019

It was a great and awesome time. Courtney was a great and nice sales person. Enjoyed the time looking for my new house furniture. Come down to Ashley HomeStore.

Stephanie Marshall

Jul 19, 2019

Melinda and Kadeshia were very kind and helpful! Go see them for the best customer service experience!

Cqshunda Addison

Jul 16, 2019

The Store Manager Nick and Melinda showed nothing but LOVE for me! I am a very Happy Customer ❤

Alfred D. Moss II

Jul 16, 2019

I would like to thank Melinda, Courtney, and Dee Dee for their professionalism, and customer service skill. You ladies are great. Will definitely be back when I'm ready to start on the rest of my house soon. Thank you ladies.

mary moss

Jul 16, 2019

I had great service today atmosphere was beautiful. Brandon was very polite great attitude and very helpful. Melinda and Kadeshia are awesome absolutely great attitudes, I am very pleased with their customer service.

Karen Foster

Jul 16, 2019

Melinda was awesome!!!

minty reynolds

Jul 16, 2019

Kadeja (spell check) Melinda and Courtney...GREAT TEAM! Courtney was very knowledgeable on the materials in the store and she was on top of her sales. She had a smile on her face the entire time and it wasn't a fake one either. I recommend you ask for her when you walk through the door! As for Melinda, she covered our finance application and promised it would take about 5 minutes to complete...let me tell you...it was LESS THAN 5 minutes!!! It's as if she was timing herself to beat her own time limit, lol. Kadeja (DeeDee) closed us out and handled all of our invoice paperwork. She made sure that everything was correct and that the dates on the papers complied with our wishes and timeline. OVERALL GREAT SERVICE AND GREAT TEAM WORK!!! GREAT JOB LADIES~The Mosses

Sharon Cohen

Jul 06, 2019

I live in California and needed to purchase a bedroom set in Montgomery Alabama for my granddaughter. I spoke with the salesman named Chris who was very patient with me. he research the items I wanted, and called me back in a timely manner. Chris was very professional and made this transaction very easy. I also spoke to Melinda who handle the financial part, she was very nice and very professional as well.I cannot thank you two enough with this transaction which was all done by telephone.

Arthur Selman

Jul 04, 2019

I was highly impressed with Melinda's professional expertise in assisting me. She was patient, caring, and devoted to excellence throughout my store visit. It is easy to see that she is very confidential in handling her customer's concerns and issues during the shopping process. Ashley Home Store is truly blessed to have Melinda. Based upon my observation of her dedication to customer satisfaction, I recommend others to pay Ashley Home Store on the eastern blvd.a visit. I rate her the utmost ( 5 stars)Arthur Selman

Paid N Full

Jun 30, 2019

Great store I will go back for my next bed. BIG SHOUT OUT TO ANDRE I will come back he is not only there to help you find what you need/want he is there to make sure you get what you need in order for you to be comfortable and happy in whatever you are looking for GREAT YOUNG MAN. He represented hisself and also Ashley home furniture very well.

Lakeysha Young

Jun 29, 2019

Courtney and Angie were amazing and very patient with my needs

Janice Knight

Jun 29, 2019

Tommy was a very good saleman he had the time an the patience to work with us on everything we needed, very polite courteous an entertaining as well, I will ask for u , when we return to the store, and Andre and Tommy u are the man, an I think u both did a super job..

Mattie Alloway

Jun 24, 2019

My experience with Andre Williams was very enjoyable he was very helpful in helping me fine what I was looking for Melinda in customer service was very nice also I really enjoyed my time at Ashley

Kamela Kennedy

Jun 23, 2019

Ms. Alberta always is a pleasure to work with, and Exceptional Customer Service she exhibits every time I visit the Homestore!

felicia franklin

Jun 21, 2019

Allison co*ckrill- From the minute we arrived she was more than accommodating! Helped us get the item we wanted and at a amazing price. Highly recommended her and this location.

Miracle Holliday

Jun 17, 2019

Joe Harris was great guy real easy to work with ! I got the furniture I needed and he wasn't pushy He is quite handsome too !!!

Haley Munroe

Jun 13, 2019

Joe Harris is awesome!! He went above and beyond for our family! If in need of new furniture make sure to see Mr. Harris!

Deidra L. Thomas

Jun 08, 2019

Great customer service 👍

Sharon Myles

Jun 08, 2019

Thanks.... Courtney your the best sales person ever ❤️...

Rose Sharon

Jun 08, 2019

Wonderful customer service from Courtney wonderful sales person a winner

anadi rivera

Jun 06, 2019

From the moment I arrived Joe was extremely helpful! I had an online order that came in completely destroyed this morning. Joe was able to help me pick out a new bedroom set that was to my liking and worked it to get it scheduled for delivery the next day! I am very happy with my purchase and completely satisfied with the service and compassion that I received from the moment I walked in through the door. Thank you for all of the help and support that was given!

Shonte Jackson

May 31, 2019

Joe Harris was very helpful and patient with me today. If you're in need of some furniture go see him asap!

Christine Beasley

May 28, 2019

Thank you Joe Harris for helping me decide on a beautiful piece of furniture that will set my home off!! Go see Joe Harris at Ashley for your furniture needs 😘

Sarah Anderson

May 26, 2019

Andre Williams is amazing. We have been shopping for a lift chair for mom all day in 100 degree heat. No one else had one in stock or was willing to let the floor model go even though we had cash in hand. Andre was able to get the chair in the back of the truck with in the hour. He was so nice and helpful we ended up hugging him before we left. We won't be shopping anywhere else.

Trey Poppell

May 25, 2019

Joe Harris assisted us with our purchase. He was very patient, never pushed us, was very knowledgeable and worked with us to find a good price. Would highly recommend.

James Wynn

May 24, 2019

Great store with loads of options!! Allison co*ckrill was amazing! She was extremely helpful in finding exactly what we needed and got us a great deal! Whenever we need something else, we will be back for sure! Great customer service!

DeMaine1978

May 24, 2019

Great experience! Joe Harris greeted us at the door. He was nice and didn’t hover us while we walked through the store. He gave us his input and assistance when needed.

Zakiya Marshall

May 23, 2019

Mr. Joe Harris was awesome! He worked his magic and sold me bedroom furniture for a great price. We will be coming back to purchase more.

Lacheryl Ross

May 21, 2019

Joe Harris was extremely helpful and extremely knowledgeable. Also, he is kind and very patient. It was a pleasure to meet and work with him. I'd definitely recommend him and seek his assistance again. Job well done!!!

Florent BY

May 21, 2019

I had a great experience at the store. The personnel was very helpful and kind. I spent two hours there and they made it worthwhile. Thank you, Andre!

jacqueline milledge

May 21, 2019

Andre Williams helped me with the purchase of a nice bedroom set. He was patient and very informative. He is truly an asset to the store. It was a pleasure having him to assist me. I look forward to having him to assist me with my furniture needs in the future. The store has a pleasant environment.

Ray Brown

May 21, 2019

Mrs. Melinda is a rockstar!! She worked hard to get me the pieces I wanted at a great price! She saved the deal and somebody needs to give her a raise because she is the reason I will be back!

Brittany Gamble

May 21, 2019

I worked with Andre. He was very professional and very knowledgeable of the products. He answered all my questions. I would highly recommend his service.

Tremaine Baldwin

May 20, 2019

I entered Ashley home store today and was greeted with a smile by Mr. Joe Harris. Mr. Harris asked how he could help me and what I was looking for? Mr. Harris ensured I received exactly what I wanted, his service was very professional. If anyone is in the tri- county area looking for a professional and quality furniture stop by Ashley furniture and see Mr. Joe Harris.

송경훈

May 20, 2019

My dad and I had a great experience thanks to Andre Williams. Even though we just arrived at the store about 10 minutes before the closing time and we did not speak well in English, Andre Williams treated us very gently and patiently. Thanks to him, we ordered 2 beds exactly what we wanted.

Keewonna Holland

May 19, 2019

The customer service I received from Andre Williams was outstanding, he was very patient and kind. My overall experience was excellent and I will definitely be returning. Thanks to Andre, Kadeshia, and Brandon!!

Keisha Searcy

May 18, 2019

What an amazing experience I had at Ashley today. Thank you Mr. Joe Harris for your patience and knowledge about your products. I’m loving my new furniture and can’t wait for delivery!

Charles Shannon

May 15, 2019

Joe Harris was awesome!!! We was very helpful and our family is so grateful!! I recommend

Daniel Shepard

May 14, 2019

Joe Harris was awesome. Very knowledgeable and quick to answer any questions I had about their furniture.

Tara Smith

May 13, 2019

Mr. Joe Harris was excellent to work with. He is extremely knowledgeable, and was more than willing to work with what we wanted while keeping our budget and concerns in mind. We found the perfect sectional for our family, and he was insistent on working a transparent deal that we felt very comfortable with. I 100% recommend Ashley Furniture in Montgomery, and Mr. Harris, specifically for your furniture needs.

Brenda Marcus

May 11, 2019

Joe is a great salesperson he helped me with all my needs. I highly recommend him.

BORRAH CAMPBELL

May 10, 2019

I'm making a purchase at Ashley Furniture Company in Montgomery Alabama im being assisted by Joe Harris he's done a great job in and helping me to make a decision as to what purchase to make . Come see him he's a good guy

Clarence Sutton II

May 08, 2019

I visited Ashley HomeStore here in Montgomery, and I was extremely pleased with the customer service that was provided. Melinda worked with me and helped me get the pieces that I wanted. If you need some furniture I suggest you visit Ashley HomeStore and see Melinda..

Jacqueline Heck

May 08, 2019

Joe Harris helped me out today.... and I must say he was GREAT! You guys check them out.... you won’t be disappointed!

YSgangisback 4L

May 04, 2019

Had a very great experience with Mr. Gregg and Ms.Melinda today. Very satisfied with their Amazing customer service. I would definitely recommend all friends and family to stop by, you will not be disappointed. I will forever be an Ashley Home Store customer.

Rodjanique B

May 02, 2019

Alberta treated us great! This was my first time buying furniture and the customer service was awesome!

Bullock County

Apr 30, 2019

Mr. Joe Harris is a great salesman! He was straight forward and help in so many ways. Very professional and friendly. I can sale, he is one of best at Ashely in Montgomery! Thanks again, Mr. Harris.

Shanoyah Mitchell

Apr 29, 2019

Joe Harris was awesome, he really helped me get what I needed on my budget. Go ask for Joe, he’ll work with you

Arthur Habermann Jr.

Apr 28, 2019

Found what I wanted at a great value.

Takia Christian

Apr 28, 2019

Great and efficient customer service!! Jasmine, Melinda, and Angie were all able to provide me w/ great assistance! Will definitely return!

Brian West

Apr 26, 2019

I went to Ashley about Two Weeks ago and ordered from my salesperson Courtney which she had my entire order wrong SMH!!! Got to Customer service she turned my attitude back around (Melinda) was pleasant she helped with everything even with my attitude she stayed calm through out and even made sue my order was confirmed & correct I will tell everyone go see Melinda she will make sure you are taking care of..

Sherry Smith

Apr 25, 2019

Yes Joe Harris was sooo AWESOME !! He was extremely patient and worked with us through our shopping experiencs! I highly Recommend him if you ever decide to shop there !!

Ciara Herbert

Apr 25, 2019

Joe Harris really helped me a lot i went over my limit and he did his thing and got me under my limit. He really helped my furniture experience. I will be coming back!!!!

Linda Mccain

Apr 21, 2019

Great customer 👍 Service!

Ms. Lacey

Apr 20, 2019

The salesperson I dealt with Initially, when I ordered my table in February, was no longer with the company. I was dissatisfied with the length of time I had to wait on the table. I expressed my disappointment to Ms. Alberta, in the Montgomery store, and she resolved the issue for me within 24 hours. She stayed in communication with me until my item was delivered. Her customer service skills are exceptional. Although I was rude, she didn't respond to me in kind. She maintained a professional demeanor at all times. I love the table, but the five star rating is due solely to Ms. Alberta. Thank you ma'am for resolving this issue for me in such a timely manner.

Sandra Sutton

Apr 19, 2019

Joe Harris was the sales associate that helped me and I’m very thankful for his help! Joe and Melinda were able to get us hooked up with just what we needed at a price we could afford! Melinda was very accommodating with my delivery needs. Ashely Furniture Montgomery ROCKS!!!!

ANGELA TAYLOR

Apr 19, 2019

I had a wonderful experience at this store. Mr. Andre Williams were very kind, polite and helpful. He took time to explain everything to me. Everyone was very friendly!!!

Jenny Haas

Apr 19, 2019

Dealt with Pam, she was friendly and knowledgeable. A good experience, I will definitely be back.Edit: Our furniture was delivered today, it looks amazing. The delivery guys were awesome. They were professional, polite and put everything exactly where it needed to go. Overall a great experience!

TABATHIA MURPHY

Apr 10, 2019

Awesome experience salesman was amazing very patient and interactive (Brandon Dryer)

Allison Miles

Apr 05, 2019

Had a great experience shopping for our furniture here! Brandon was very informative and was great with answering all of our questions throughout the whole process! Alberta and Sharnetta were very kind and made the purchasing process a breeze! Would definitely recommend shopping for furniture here!

JOE HARRIS

Apr 03, 2019

Awesome Store look for Joe Harris he a Awesome guy !

Cametria Scott

Apr 02, 2019

I had a different kind of experience and I thought it was gonna horrible😩 Thanks to Ms. Malinda and Ms. Albert, not only did I get what I wanted I got it earlier then expected🙌🏾🙌🏾 Thank you to salesperson Courtney & Jasmine! I love all of my purchase and making plans for my next one. I would suggest that when they give all new and old associates a training classes and what piece are sold together. Thanks you, thank you, thank you! And thanks to the delivery guys!

Mike Pavalok

Mar 27, 2019

Salespeople were great. But the cashier was pretty rude. Kept insisting that my checking account wasnt really a checking account and would not let me pay with it.

Jalisa Johnson-Williams

Mar 22, 2019

My experience at Ashley was beyond great from the owner down to the salesman Greg and even Melinda I would recommend this Ashley due to customer service...thank you all again

Stacy Davis

Mar 15, 2019

Great customer service and willing to negotiate. We found really nice furniture for a reasonable price. Greg was a very helpful and friendly salesperson. All the staff were friendly! Would recommend.

Daniel McIntyre

Mar 12, 2019

Me and my family went in to look around. We were assisted by several of the workers and everyone was friendly and more than willing to help. Great store experience so far. We were interested in a sectional sofa and gave them our information because we were going to need to make a few payments if we decided to buy. We later backed out of the purchase and thought it might be a good idea if we shop around at some other locations in town before we make a solid commitment.A week later, my wife receives an Ashley Furnature MasterCard from them in the mail! WE DID NOT GIVE THEM PERMISSION TO SIGN US UP FOR A CREDIT CARD IN ANY SHAPE, FORM, OR FASHION!!We will not be going back to this location. You do not do that to your customers without permission.

Andrew Jackson

Mar 10, 2019

Courtney, our sales woman was very informative and polite. They quickly addressed our furniture needs and listened attentively to my specific requirements. I would refrr a friend to visit this store.

Wendy Madison

Mar 08, 2019

Great store. Clean and well placed. Employees nice and helpful. Brandon made our mattress purchase a breeze. Will be shopping here soon for more furniture. Highly recommend this store.

Michael Hamilton

Mar 08, 2019

I know they are just opening, but if they continue to do as they are doing now, they will be a success. Everyone spoke as we went through store and it seemed very genuine. Brandon was very helpful. Asked if he could sell us some more, but wasn't overly pushy. That's the main reason I will be back. Cashier at front desk was very casual, yet did everything in a professional manner. Just what is needed in a deep southern community. Southern hospitality with a professional touch. Best wishes for the future..

brandon dyer

Feb 12, 2019

Beautiful store. Great environment.

Whitney Temple

Feb 02, 2019

I love Ashley the workers are so helpful and very informative JB, Greg, Melinda, Emanuel where very helpful and I love furniture and I’m very happy with my purchase and you’ll be as well go see them and tell them Whitney sent you.

Aaron Shaffer

Jan 25, 2019

The Newest In Style, In Fashion store in Montgomery, AL

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For additional details on the offers on this page, click here to learn more.

No interest for 60 Months^° - In-Store Only

0% interest for 5 years ^° - In-Store Only

On in-store purchases made with your Ashley Advantage® Synchrony credit card at participating locations. Equal monthly payments required for 60 months. Down payment, plus tax and delivery is required on another payment type for in-store purchases.

^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. No interest will be charged and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 1/1/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.

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\n Estimated delivery time is 8-14 weeks

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Your scheduled delivery date is

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We’ll contact you to schedule delivery

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We’ll call you to schedule delivery

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