Wyze Plug Firmware Update Failed (2024)

1. Wyze Plug 2021 firmware update fails - Page 2 - Power & Lighting

  • 10 dec 2021 · My Wyze plug 2021 is on firmware 1.2.0.126. The Wyze app says a firmware update is available, and I have attempted to update it numerous ...

  • Same issue as above. New plugs last week of January 2022, insist on updates and fail every time. Tried all the suggestions above. The update listed as available is 53, “time of day” says I have to update to use the feature.

2. Wyze Plug Firmware Update - Power & Lighting

  • 1 nov 2022 · My 4 plugs arrived and I finished setting up 3 of the 4. The 4th plug will not updated to the newest firmware. The first 3 have been updated ...

  • My 4 plugs arrived and I finished setting up 3 of the 4. The 4th plug will not updated to the newest firmware. The first 3 have been updated to v1.2.0.206. It says it’s firmware is v1.2.0.53. So every time I open up in the app it says Firmware Update Required. Even when it’s unplugged. This is annoying. I’ve tried updating the plug 5 times already and it says to try updating again.

3. Wyze Plug 2021 firmware update fails - Power & Lighting

4. Wyze Plug 2021 firmware update fails - #14 by rhousen - Power & Lighting

  • 10 dec 2021 · My Wyze plug 2021 is on firmware 1.2.0.126. The Wyze app says a firmware update is available, and I have attempted to update it numerous ...

  • I just confirmed that I was able to update my plug to the newest firmware. Do you have the Wyze Plug 2021 or the older version?

5. Wyze Plug 2021 firmware update fails - #15 by ScottQc - Power & Lighting

  • 10 dec 2021 · My Wyze plug 2021 is on firmware 1.2.0.126. The Wyze app says a firmware update is available, and I have attempted to update it numerous ...

  • Hi @rhousen thank you for replying that pushed me to try again and it finaly worked but not in a flawless way. Yes I have a 2021 version with a key symbol printed in the back of the plug. What I did: 1- I started the firmware update only to be told again by the app that it did not work and if I want to try again. 2- I deleted the device from the Wyze app. 3- Unplugged the plug from the outlet and replugged it. 3- I restarted the setup steps as if it was a new device. And that’s it! The new...

6. New Wyze Plug won't upgrade firmware

  • 20 apr 2023 · The first one upgraded with no problem and so far works fine. The second one refuses to do the firmware upgrade, and without it I can't use ...

  • Just bought a 2-pack of Wyze Plugs at the local Home Depot. Naturally both of them had out of date firmware and needed an upgrade. The first one upgraded with no problem and so far works fine. The second one refuses to do the firmware upgrade, and without it I can’t use scheduling which is the main reason I bought them. Do I need to drive back over to Home Depot and return them? I have four Kasa smart plugs on order from Amazon. Maybe they’ll work better. I was hoping to be able to stick ...

7. Wyze Plug 2021 firmware update fails - #16 by juzt1n - Power & Lighting

  • 10 dec 2021 · Reset the plug by holding the button for 5 seconds and try again, it'll connect but fail the update again. Also can't turn it on or off from the ...

  • These things are garbage and there’s nothing in the faq and error messages are useless. Three hours trying to get a plug to work. Wyze app “isn’t supported” on my pixel slate. Try to install the update on my pixel 6 pro, and it fails without any clue as to what the problem is, only solution the app offers it to “try again”. I can see the plug on my router with a 2.4ghz connection and a good signal. Remove the device from the wyze app, power cycle it, try to readd. App pretends it doesn’t exist a...

8. Wyze Plug 2021 firmware update fails - Power & Lighting

  • 10 dec 2021 · Open the app. Look for the newly installed plug. Don't open it or you will get the firmware pop-up again. If it isn't there, the plug light ...

  • I turned off cellular data. Left on Bluetooth and WIFI. Then it worked on iphone 11.

Wyze Plug Firmware Update Failed (2024)

FAQs

Why is my Wyze firmware not updating? ›

Move the camera and device with the Wyze app closer to the router for the update. Power cycle the camera by unplugging it from its power source for 5 seconds and then plugging it back in. Factory reset the camera and then set it up as new. Remove any microSD card inserted in the camera.

Why won't my Wyze plugs update? ›

Make sure your outdoor plug is connected to power. Make sure it's connected to a 2.4GHz WiFi connection, and it's working properly. With your phone or tablet connected to the same WiFi network as the outdoor plug, try to use the Internet. If you cannot use the Internet, your WiFi may be offline or weak.

Why is my firmware update failing? ›

Another common cause of firmware update failures is a communication error between the device and the source of the update, such as a computer, a network, or a memory card. This can happen due to a faulty cable, a poor wireless signal, a corrupted file, or a mismatched protocol.

How long does firmware update take in Wyze? ›

Wyze App To update the Wyze app, go to the Google Play Store or the Apple App Store to download the update. Clic... I successfully updated two V1 wired doorbells. It took almost 9 minutes to perform the update on each one.

How to manually update Wyze Cam firmware? ›

Power off the camera by unplugging it from the wall. Insert the microSD card into Wyze Cam v1, then press and hold the setup button on the camera while plugging the camera back into the wall. Be sure to keep holding the setup button for 12-15 seconds before releasing it.

How to troubleshoot wyze plug? ›

Troubleshooting
  1. Confirm that your Wyze app is up to date. ...
  2. Be sure to follow the steps in our Wyze Plug Setup Guide exactly.
  3. Make sure the plug, phone/tablet, and router are close together for setup (within 6-10 feet).
  4. Check that BluetoothⓇ is enabled for the Wyze app in your phone/tablet settings.
Oct 23, 2023

How do I reset my Wyze socket? ›

Power cycle Wyze Lamp Socket.
  1. Change the light switch (or breaker) for the circuit that the lamp socket is attached to into the off position.
  2. Wait 5 full seconds.
  3. Change the switch (or breaker) back to the on position.
  4. Note: This will power cycle both Wyze Lamp Socket and the attached Wyze Cam v3.
Apr 19, 2023

How do I fix a failed update? ›

Table of Contents:
  1. Update and confirm BIOS / drivers with the latest version on your device.
  2. Using Troubleshooting tool in Windows.
  3. Manually install the standalone Windows update package.
  4. Use the System File Checker tool to repair missing or corrupted system files.
  5. Restore the system from restore point.
  6. Reset the system.
Feb 6, 2024

Why am I getting a software update fail? ›

This error might mean that your PC doesn't have the required updates installed. Check to make sure that all important updates are installed on your PC before you try upgrading. This likely indicates that your PC doesn't have enough space available to install the upgrade.

How to fix system firmware error? ›

If the firmware error is (Code 10)

Open the Device Manager, right-click on the firmware with the yellow exclamation mark①, and click on [Uninstall device]②. Check [Attempt to remove the driver for this device]③ and click [Uninstall]④. After uninstallation, click on the [Scan for hardware changes] icon in the taskbar⑤.

Why does my Wyze upgrade keep failing? ›

Troubleshooting. Check that the Wyze app is up to date. If you have a microSD card inserted into the camera, remove it and try the update again. Move the camera and device with the Wyze app closer to the router, and try the update again.

Why is my firmware update taking so long? ›

If the firmware update is taking an unusually long amount of time, and isn't completing, there are a few things you can check. 1) Try a different (shorter) cable. USB cables, like all cables, can fail from time to time. I you are using the USB cable provided with the SS, you might try a shorter cable.

How to check Wyze firmware version? ›

Tap on the Settings gear, then Device Info > Firmware Version.

Why is my Wyze base station flashing blue after firmware update? ›

Flashing blue light: Camera is connecting to the Base Station's network.

How do I update Wyze lock firmware? ›

How do I update my Wyze Lock firmware?
  1. In the Wyze app, tap on your Wyze Lock, then the settings gear on the top right.
  2. Tap Device Information > Firmware Update > Update. Don't see Update? Then your firmware is already up to date!
May 15, 2023

How do I refresh my Wyze camera? ›

With your Wyze Cam v3 plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. This will reset the camera. Wait at least 30 seconds for the unit to initiate. This process can take up to 5 minutes.

How do I update my WYZE scale firmware? ›

In the Wyze app on the Home tab, tap on your device. Tap the Settings gear, then Device Info > Firmware Version. Tap Automatic Update. Tap to toggle this setting on.

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